975com Privacy Policy

1 Introduction

975com is an online gaming platform serving players across the Philippines. We are committed to handling your personal data responsibly, transparently, and in keeping with applicable data protection principles. This policy tells you everything you need to know about how your information is collected and managed when you interact with our platform.

This policy applies regardless of whether you access 975com through a desktop browser, mobile browser, or our Android app. The same data practices apply across all access methods.

2 Data We Collect

We collect personal data at different stages of your interaction with 975com. The information we hold falls into the following categories:

3 How We Use Your Data

The personal data we collect is used for the following purposes:

• Account creation and management: To set up your 975com account and maintain it throughout your time as a registered player.
• Identity and age verification: To comply with KYC requirements and confirm that you are at least 21 years old before allowing withdrawals.
• Processing transactions: To handle PHP deposits and withdrawals through GCash, Maya, online banking, and bank transfer.
• Platform security: To detect and prevent fraudulent activity, account sharing, and other misuse of the platform.
• Customer support: To respond to queries, resolve disputes, and provide account assistance.
• Platform improvement: To analyse usage patterns and improve the performance, design, and content of the 975com platform.
• Responsible gaming: To monitor activity patterns and apply responsible gaming tools where appropriate.
• Legal compliance: To meet any applicable legal obligations, including record-keeping and identity verification requirements.

We do not use your data to build profiles for advertising purposes, and we do not use it to make automated decisions that would significantly affect your account without human review.

4 Data Sharing & Third Parties

975com does not sell your personal data to third parties. We share data only where it is necessary to deliver the services you use, or where required by law. Sharing occurs in the following limited circumstances:

• Payment processors: When you make a deposit or withdrawal, the relevant transaction details are shared with the payment channel you selected (e.g., the GCash or Maya processing system, or your Philippine bank). Only the data required to complete the transaction is shared.
• Identity verification providers: During KYC, your identification document may be processed by a verification service to confirm authenticity. These providers operate under strict confidentiality obligations.
• Platform technology providers: Service providers who help operate the technical infrastructure of 975com — such as hosting and security services — may have access to certain system data in the course of maintaining the platform. They are not permitted to use this data independently.
• Legal obligations: If we are required to disclose information by applicable law, court order, or regulatory request, we will comply. We will notify you where legally permitted to do so.

5 Data Security

975com takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• SSL/TLS encryption: All data transmitted between your device and 975com servers is encrypted using current SSL/TLS standards.
• OTP verification: Account logins are protected with one-time password (OTP) verification to prevent unauthorised access even if login credentials are compromised.
• Access controls: Internal access to account data is restricted to personnel who need it to perform their role. Access is logged and reviewed regularly.
• Payment security: Full financial credentials such as bank account numbers are not stored on 975com servers in retrievable form. Payment processing uses tokenised or reference-based data only.

While we maintain strong security practices, no platform can guarantee absolute security. You also have a role to play: keep your 975com password confidential, do not share your OTP with anyone, and contact support immediately if you believe your account has been accessed without your authorisation.

6 Cookies & Tracking

975com uses cookies and similar technologies to keep the platform functioning correctly and to understand how it is being used. Cookies are small text files stored on your device when you visit the site.

We use the following types of cookies:

• Essential cookies: Required for the platform to function — including keeping you logged in during a session, remembering your game lobby position, and processing transactions. These cannot be disabled without affecting your ability to use the site.
• Performance cookies: Used to understand how players navigate the platform — which pages are visited, where errors occur, and how load times can be improved. Data collected is aggregated and not linked to individual identities.
• Security cookies: Help detect unusual login patterns or suspicious activity to protect your account.

We do not use third-party advertising cookies or tracking pixels that follow your activity on other websites. You can manage or disable non-essential cookies through your browser settings — though disabling certain cookies may affect how some features of the platform work.

7 Your Rights Over Your Data

As a 975com player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected].

We will respond to valid data rights requests within a reasonable timeframe. In some cases, legal obligations may limit our ability to fulfil a deletion request — for example, transaction records required for financial compliance must be retained for a defined period regardless of a deletion request.

8 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. The general principles we follow are:

• Active account data is retained for the duration your account remains open.
• Transaction and financial records are retained for a period required by applicable financial record-keeping obligations after the transaction occurs.
• KYC documents are retained for the period required by identity verification obligations applicable to online gaming platforms.
• Support communications are retained for a reasonable period to allow resolution of any follow-up queries related to the same matter.
• After your account is closed, data is retained only where there is a legal or compliance obligation to do so, and it is deleted or anonymised once that period expires.

9 Minors

975com is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered by a person under this age threshold, the account will be immediately suspended and the data will be reviewed in line with our account termination procedures.

If you believe a minor has registered or is using a 975com account, please contact our support team at [email protected] so we can investigate and act promptly.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable requirements. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of the 975com platform after any update constitutes your acceptance of the revised policy.

We encourage you to review this page periodically. If you disagree with any changes, please stop using the platform and contact support to discuss closing your account.

11 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, please reach out to the 975com support team. We are committed to responding to privacy queries in a timely manner.

You can also find answers to general platform questions on our FAQ page. For a full understanding of your obligations as a player, read our Terms & Conditions.